Between the Trees Farm

Privacy Policy

Effective Date: December 2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or purchase products from our farm.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Billing and delivery information
Order history
Messages or inquiries you send us

We may also collect limited, non-identifying information such as browser type or website usage data to help improve our website.

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate about purchases, pickups, or deliveries
Respond to questions or customer service requests
Send occasional updates, announcements, or educational content (you may opt out at any time)
Improve our website and customer experience

We do not use your information for unrelated purposes.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary to:

Process payments through secure third-party payment providers
Comply with legal obligations or government requests
Protect our rights, property, or safety

All third-party services we use are required to keep your information confidential.

Payment Information

Payment details are processed securely by trusted third-party payment processors. We do not store or have access to your full credit or debit card information.

Email & Text Communications

If you provide your email address or phone number, you may receive:

Order confirmations
Pickup or delivery reminders
Farm updates or educational content

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.

Cookies & Tracking

Our website may use cookies or similar technologies to:

Improve website functionality
Understand how visitors use the site

You can disable cookies through your browser settings if you prefer.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

You have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your information, subject to legal or business requirements

To make a request, please contact us through our website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of the website constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us directly through our website.